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We deliver only to the listed countries below:
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frequently asked questions (faq)

 

extended returns

we offer extended returns until the 20th of january 2020.

shipping

we offer free shipping on orders above 65 euro and free return to the following countries only: austria, belgium, denmark, finland, france, germany, italy, spain, sweden, the netherlands, united kingdom.

shipping to the following countries is 10 euro and the customer must pay for returning the order: bulgaria, croatia, cyprus, czech republic, estonia, greece, hungary, ireland, latvia, lithuania, luxembourg, malta, poland, portugal, romania, slovakia. 
 

return - free:

applies to: austria, belgium, denmark, finland, france, germany, italy, spain, sweden, the netherlands, united kingdom.

 - use the pre-paid return label if you wish to return your order. 
 - if you miss the pre-paid return label please contact customer service (in english) at customerservice@minimum.dk.
 - if you miss a return note, click here

please note that once you have returned your parcel at a gls parcel shop, it can take up to 14 days for us to process your return and refund the amount of money corresponding to your order. 
 

return - paid by customer:

applies to: bulgaria, croatia, cyprus, czech republic, estonia, greece, hungary, ireland, latvia, lithuania, luxembourg, malta, poland, portugal, romania, slovakia. 

 - return the order at your nearest post office.
 - the return shipping cost is paid by the customer.
 - if you miss a return note, click here
 

return time:

please note than it can take up to 3-4 weeks for us to process your return and refund the amount of money corresponding to your order. 

when you return a parcel to us in a european country other than denmark, your parcel has some extra stops at an external warehouse before we receive it: 

step 1: up to one week of transit from when you hand in your parcel at a post office until it arrives at an external warehouse

step 2: up to two weeks of transit from when your parcel leaves the external warehouse until it arrives at minimum’s warehouse. 

step 3: we will refund your return no later than one week after we have received your parcel at our own warehouse in denmark.

note: please note that you are liable for any decrease in value, if you have tested or used the product in other ways than those usually allowed in-store. when we receive tge product, we will assess the condition and refund you the amount we find corresponding to the item's condition.
 

speciel requests:

if an item is out of stock then contact customerservice@minimum.dk and they will inform you when/if the item will be back in stock.