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We deliver only to the listed countries below:
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frequently asked questions (faq)

 

shipping

we offer free shipping on orders above 65 euro and free return to the following countries only: austria, belgium, denmark, finland, france, germany, italy, spain, sweden, the netherlands, united kingdom.

shipping to the following countries is 10 euro and the customer must pay for returning the order: bulgaria, croatia, cyprus, czech republic, estonia, greece, hungary, ireland, latvia, lithuania, luxembourg, malta, poland, portugal, romania, slovakia. 
 

return - free:

applies to: austria, belgium, denmark, finland, france, germany, italy, spain, sweden, the netherlands, united kingdom.

 - use the pre-paid return label if you wish to return your order. 
 - if you miss the pre-paid return label please contact customer service (in english) at customerservice@minimum.dk.
 - if you miss a return note, click here

please note that once you have returned your parcel at a gls parcel shop, it can take up to 14 days for us to process your return and refund the amount of money corresponding to your order. 
 

return - paid by customer:

applies to: bulgaria, croatia, cyprus, czech republic, estonia, greece, hungary, ireland, latvia, lithuania, luxembourg, malta, poland, portugal, romania, slovakia. 

 - return the order at your nearest post office.
 - the return shipping cost is paid by the customer.
 - if you miss a return note, click here
 

return time:

please note than it can take up to 3-4 weeks for us to process your return and refund the amount of money corresponding to your order. 

when you return a parcel to us in a european country other than denmark, your parcel has some extra stops at an external warehouse before we receive it: 

step 1: up to one week of transit from when you hand in your parcel at a post office until it arrives at an external warehouse

step 2: up to two weeks of transit from when your parcel leaves the external warehouse until it arrives at minimum’s warehouse. 

step 3: we will refund your return no later than one week after we have received your parcel at our own warehouse in denmark.

note: please note that you are liable for any decrease in value, if you have tested or used the product in other ways than those usually allowed in-store. when we receive tge product, we will assess the condition and refund you the amount we find corresponding to the item's condition.
 

speciel requests:

if an item is out of stock then contact customerservice@minimum.dk and they will inform you when/if the item will be back in stock.